The yoomi promise

Every week parents tell us that the yoomi bottles have made their life a little easier… out and about, with night feeds and especially when facing the challenges of transitioning baby from breast to bottle.

So, we were wondering, have you been trying to introduce a bottle to your baby but baby won’t latch on?

We’d like to help. We're offering our online customers a 14 day money back guarantee on the yoomi bottle and teats. Just try the yoomi bottle for 1 week and if your baby hasn’t made the transition, send the bottles back for a hassle free refund.

Good Luck!

The yoomi promise terms and conditions:

  • If you would like to take advantage of the yoomi promise, just enter the word PROMISE in the Gift Note box on
  • Be sure to accept marketing (so we can talk to you!).
  • Try yoomi for 7 days and if your baby hasn’t made the transition, just give us a call to let us know (Free on 0800 066 9950) – then send your bottles back to us with your receipt.
  • Yoomi Returns, The Old Ambulance Station, 189 Hawley Road, Questor Estate, Dartford DA1 1PB
  • Send the bottles back within the 14-day money back guarantee period. This starts from the date of purchase (on your receipt).
  • Unfortunately, we can’t be held responsible for lost returns caused by the carrier, so we suggest you send your goods back via a recorded, or another proof of delivery service.
  • The yoomi promise applies to the yoomi bottle and teat only (not the warmer). Should you have any other issues please refer to our Returns Policy and contact Customer Services ( or 0800 066 9950).
  • Postage and packing costs cannot be refunded.